We are passionate promoters of Data Democracy so we provided a generous free account to all our users.
** At the moment the free plan gives you 500 pages/month. The count resets monthly if you don't exceed the 500 page limit in any given month. If you do exceed the 500 page scrapes in a given month your account will be automatically locked indefinitely. Then you can unlock your account by upgrading to any of our paid plans.
Our commitment to all Data Miner users: We are fanatical about your security and privacy. We don't have access to and can't see the data you scrape, we don't sell your data and never send you SPAM.
If you are a professional sales, marketing, or recruiter you will save money and time by using the advanced functionality in our professional plans.
Yes. When using Data Miner the data you scrape is always private. That is true for both our free and paid plan users. Your data is not shared with anyone and we do not sell your data. Data Miner only generates revenue from subscription plans and not from selling your data.
Extensions are very safe because they can’t run code on your machine and they can be uninstalled completely from Chrome. Google has a lot of vested interest to keep the browser ecosystem clean and safe so you can rely on them. Extensions are much safer than installing software on your machine, which can do anything and you can’t uninstall it completely.
Recipes contain name and position of HTML elements on a web page and tell Data Miner what data to extract. Recipes do not contain actual data or private information about you. When you visit a website, Data Miner automatically filters thousands of recipes and shows only the ones that are appropriate for the site you are currently viewing.
Private Recipes are only visible to you. In contrast to Public recipes which are recipes written and shared by other users and are visible to everyone. By default the recipes you create and save are private. If you have a paid subscription plan you can make your own recipes public so that others can see them.
Say you have 100 URLs representing the pages of a product catalog. You can use Data Miner to automatically open each URL and scrape information from it. All the data from different pages will be aggregated into single data collection which you can save when the automated process is finished. Remember no data is stored in Data Miner servers. So you will need to save your data after you are done with the automated scrape job. To learn more about Automate scrape jobs. See an example of how you can use a Job to scrape a list of professionals on Data Miner's practice page.
Of course. You can upgrade and downgrade at any time. We do not lock you in long term plans. You can downgrade to the free plan at any time you like. We offer a free plan to everyone so that you can evaluate Data Miner and make sure it works for your specific scenario before upgrading to a paid plan.
You may cancel at any time. Simply downgrade to the free plan and you will not be bill the next monthly billing period. Please note that we can not issue you a refund for a partial month. Once you cancel your plan, you will not be billed any longer and you will lose any unused credits left in your account. So it is to your interest to cancel your plan at the end of the month once you have exhausted all your scraping credits. Please feel free to contact us for help regarding any billing issues.
When you downgrade to the free plan any private recipes you had may be marked as public.
They do not. Every month you can scrape up to the maximum scraping limit of your account. At the start of every billing period your scrape counter is set to zero.
We offer daily free Office Hours to all our users in a group live meeting session. We offer phone support to only to our Enterprise plan customers. If you are subscribed to that plan, you can schedule a phone call with us for one on one support during regular business hours in US Pacific Time Zone (UTC-08:00). We support our Business plan customers with email and we have extensive self help documentation our Free and Solo plan customers.
We offer a 500 page scrapes per month for free so that you can become familiar with Data Miner service. However if you have major issues after you subscribe please contact us and we will consider issuing you a refund if you have not been able to use Data Miner at all. We will consider your request on case on a case by case basis.
No. The first time you upgrade from free plan to the paid plan we erase the number of page scrapes you have done under the free plan and you start from zero page scrapes under your paid plan.
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