Need help ? Hire a Developer!



You can hire one of our developers to write a custom data extraction recipe specifically for the website you need to extract data from. Once you have the recipe, you can run it anytime you like to extract data.


Private websites or sites behind a login wall:

We don't need access to your website to be able to write the recipe for you. You just can send us a copy of the page and we can use that to write the recipe for you.


Need a Custom Recipe:

Please read all the FAQs below and familiarize yourself with concept of a recipe and Data Miner subscription Plans. Then simply fill the form below and tell us the data columns you need to extract from the page. Once you pay with a credit card, we will assign a developer to write the recipe for you.



1 Hour Session
$80


Fix an existing recipe
Separate an existing
column into parts




2+ Hour Session
Call


Custom Javascript Code
Click on Elements
Multiple Page Navigation
Complex workflow
Extract Product Catalogs

Contact Us

Need 1:1 help:

If you are not sure how to use Data Miner or your data extraction scenario is complex and you need talk to Data Miner team to guide you please purchase a support ticket below and we will give you a phone call and help you individually.

Please Note: A support ticket does not include writing a recipe for you.

Technical Support Ticket Options:

   



Note : Please login before requesting a recipe.



FAQs:

What is a Recipe?

A recipe is a set of data extraction rules that Data Miner uses to extract data from a website. A recipe contains information about where elements are on the page and how they should be extracted. After the data is extracted you can download it in a CSV format and open it with Excel.

Once a recipe is written for you, you can run it on your own whenever you like. Our free subscription plan includes 500 page scrapes per month. You can always upgrade to higher plans if you need a higher limit.

The recipe will also work for any other page on that site which shares similar HTML structure with the page that we wrote the recipe for.


How does Data Miner Work?

Data Miner uses your own browser to load pages and extract data from them. If you see some text data on a page it is possible to extract it.


HTTPS / private pages / Logged in Pages?

Data Miner tool can get data from behind a login wall without needing you to share your password with anyone. You simply run Data Miner tool on your own computer after you have logged into the website. Data Miner tool runs in your browser and extracts the data you need right in front of your eyes.


What's Custom Javascript for?

Data Miner tool can execute a Javascript function that you provide after it has scraped your data. This adds a great degree of flexibility to what you can with Data Miner. For example, you can extract email addresses from the raw text that you scraped, or split columns data, or scrape dynamic/AJAX websites, or click on buttons and much more.


Can you transform and cleanup the data?

Date Miner is capable of changing the data after scraping it using. For example change date format or combine or separate columns or extract emails from text. Data transformation will require some additional fee depending on the work involved.


Will a recipe work forever?

No, The recipe will work as long as the website does not change its structure. We write the recipes with a lot of care to minimize their dependency on the website's structure and thereby minimizing the changes of a recipe breaking. If a recipe breaks, after we have handed it off to you we would be happy to fix it. However additional fees will be required depending on the scope of the work.

 

How long does it take?

It can take up to 5 business days to write the recipe for you. If you need it urgently we can write it in less than 24hrs for an additional rush order fee. Please let us know in the scraping instructions if your need it rushed and based on the complexity of the recipe and availability of our resources we can give you a quote.


Is there a limit on the usage of Recipe?

You can use up to 500 pages / month of Data Extraction per user per month for free. We have a number of subscription plans if you need a higher limit. Also certain features of Data Miner such as batch URL scraping are only available for our subscription user. Scraping some business listing directories such as Data.com, Hoover.com, YellowPages.com, Yelp.com, Zoominfo.com and several more business directories are limited to our Business and Enterprise Subscription Plan users.


Can you create an exclusive/private recipe for me?

The recipes that we create for you are by default marked as public recipes. We subsidize the cost of some the recipes if everyone in Data Miner community could benefit from it. If you need an exclusive recipe just for you please let us know ahead of time and we will quote you the unsubsidized cost.


Do you offer a money back guarantee?

We do. If we can't write a recipe that extracts the data you specified we will give you a %100 refund.


Is phone support available?

We offer phone support only to our Enterprise customers. You can schedule a phone call with us for personal-level support during regular business hours in US Pacific Time Zone (UTC-08:00).


I have more questions. Who do I ask?

Try searching for what you need in our Help page. If you don't find what you're looking for, you can email us at support@data-miner.io for more help.



Secure Payments:

All our credit card processing is securely handled using a HTTPs encrypted connection by Stripe.com